FAQs – eStore Digital Rohit Roy

Welcome to eStore Digital Rohit Roy, your ultimate destination for trendy fashion! Below are some frequently asked questions to help you better understand our services, policies, and offerings.

General Questions

Q: What does eStore Digital Rohit Roy specialize in?
A: We specialize in fashionable clothing and accessories, offering the latest trends for men, women, and kids. Our curated collections are perfect for any occasion.

Q: Where are you located?
A: Our store is located at:
Padmavilash Apartment, Near CM Road, Nandigama

Q: How can I contact you?
A: You can reach us through:

Shopping & Orders

Q: How can I place an order?
A: Browse our collections, add items to your cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Q: What payment methods do you accept?
A: We accept all major credit/debit cards, UPI payments, and digital wallets.

Q: How can I track my order?
A: Once your order is dispatched, you will receive a tracking number via email or SMS. Use it to track your delivery.

Shipping & Delivery

Q: Do you offer nationwide delivery?
A: Yes, we deliver across India.

Q: How long does shipping take?
A: Standard shipping typically takes 5-7 business days. Expedited options are available at checkout.

Q: What are the shipping charges?
A: Shipping is free for orders above ₹1,000. For orders below this amount, a nominal fee will apply.

Returns & Exchanges

Q: What is your return policy?
A: Returns are accepted within 7 days of delivery. Items must be unused, in their original condition, with tags intact.

Q: How do I initiate a return or exchange?
A: Email us at host@estore.digitalrohitroy.online or call +91 8919119598 to start the process.

Customer Support

Q: What are your customer service hours?
A: Our team is available Monday to Saturday, 10:00 AM to 7:00 PM.

Q: Can I visit your store?
A: Currently, we operate as an online store. However, feel free to contact us for any assistance.

We hope this FAQ addresses your queries. For further assistance, don’t hesitate to contact us at host@estore.digitalrohitroy.online or call +91 8919119598.

Happy Shopping at eStore Digital Rohit Roy!

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